Shipping policy

Thank you for visiting and shopping at Don Cheto Shop. Below are the terms and conditions that constitute our Shipping Policy.

📍 Shipping Locations

We currently ship to addresses within the United States and select international locations. If you are unsure whether we ship to your area, feel free to contact us at lowkyv@gmail.com.

⏱️ Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional time for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

🚚 Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Standard (US): 3–7 business days

  • Express (US): 1–3 business days

  • International: 7–21 business days (depending on location and customs)

Delivery delays can occasionally occur.

🌍 International Shipping

International shipping rates and times vary depending on the destination country and shipping option selected. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.

📦 Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

❗ Lost or Damaged Shipments

Don Cheto Shop is not liable for any products lost or damaged during shipping. If your order arrives damaged, please save all packaging materials and contact the shipping carrier to file a claim. If you need assistance, reach out to us at lowkyv@gmail.com.

🔁 Returns & Exchanges

Please refer to our Return Policy for detailed information about returning or exchanging your order.